Eddie Bauer

<p style="margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:&quot;Aptos&quot;,sans-serif;" id="isPasted">You will receive a shipping confirmation email once your order has shipped from our warehouse and it will contain information to track your order. You can also check out our contact us page <a href="https://www.eddiebauer.com/pages/contact-form">https://www.eddiebauer.com/pages/contact-form</a> to find the status of your order.</p><p style="margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:&quot;Aptos&quot;,sans-serif;">Please keep in mind that delivery time frames begin calculating once your order has shipped out of our warehouse.&#xA0;</p>

You will receive a shipping confirmation email once your order has shipped from our warehouse and it will contain information to track your order. You can also check out our contact us page https://www.eddiebauer.com/pages/contact-form to find the st

Shipping status and tracking

Order Status and Shipping

Payment methods and tax

How to add a promo code

Promotions across channels

Why isn't my promo code working?

Can I combine promo codes?

Can you price adjust my order if I forgot to add a promo code?

Can I get a price adjustment if the items I purchased go on sale shortly after?

What if I didn't receive an email with the promo code

Do you offer gift cards?

Discounts, Promotions and Payments

Can I have my items gift wrapped?

Does Eddie Bauer provide custom hemming?

How can I send a gift or ship it to another address?

What is the expiration date of the current sale?

Why does the Eddie Bauer logo look different than what is pictured online?

What does Final Sale mean?

Why was an item cancelled from my order?

Can I cancel my order?

How to become an authorized dealer

Obtaining a copy of your invoice

FAQ's

Can I change my shipping address?

Can I ship to PO Box or military address?

Tracking shows delivered but I did not receive my order

Shipping rates and timelines US - CA

When will my order ship?

Jacket weather rating

Licensed product

Product repairs

Restocked items

Product Information

Marketplace returns

Can I return an item purchased in store?

How to exchange an item from my order?

How to return / exchange an order

How to submit a warranty claim

Return / Exchange policy

Warranty policy

Wrong product received

How can I initiate a return if I used an old email?

Returns and Exchanges

How to Unsubscribe

Eddie Bauer iOS App

Clearing Cookies/Cache

Why Is My Online Shopping Bag Empty?

Unable to Add Items to Cart

Updating Email Address

Technical Support

Shipping status and trackingUpdated 5 months ago